FAQ Frequently Asked Questions
Frequently Asked Questions — everAyu
Quick answers to common questions about our products, orders, quality and safety. If you can't find an answer, contact us at support@everayu.com.
What is everAyu and what products do you offer?
everAyu offers Ayurvedic and herbal products including powders (churna), tablets, oils, and blended formulations designed to support everyday wellness. Browse our Shop to view categories.
How are everAyu products prepared and processed?
We use traditional methods combined with modern hygiene and packing standards. Ingredients are sourced, dried, processed and packed under controlled conditions to maintain product quality.
Are your products tested for purity and safety?
We follow quality checks across sourcing and packing. For products that carry lab reports or certificates, the product page will note this; contact support for batch-specific documentation.
How should I choose the right product?
Use our category filters (e.g., Immunity, Digestion) and the Dosha guidance on the site. If uncertain, consult a qualified practitioner for personalised recommendations.
Do product descriptions guarantee medical results?
No. Product descriptions explain traditional uses and typical outcomes, not guaranteed medical results. They are not a substitute for professional medical advice.
How should I store herbal powders, tablets and oils?
Store in an airtight container in a cool, dry and dark place. Avoid moisture, heat, and direct sunlight to prolong shelf life.
Are there side effects or people who should avoid certain herbs?
While many people tolerate herbal products well, some ingredients may not be suitable for pregnant or breastfeeding people, children, or those with specific medical conditions. Consult your doctor if in doubt.
Can I take everAyu products with prescription medicines?
Interactions can occur. Always consult your prescribing physician or a pharmacist before combining herbal products with prescription medications.
How long before I see benefits?
Timing varies by product and individual. Some users observe changes in weeks; others require consistent use over months. Follow the label and consider professional guidance for chronic issues.
Where do you ship and how long is delivery?
We ship across India. Delivery time depends on destination and shipping method. You will receive a tracking number once your order ships.
What is your return and refund policy?
Returns are accepted for incorrect or damaged items per our Returns & Refunds policy. Opened consumables may be ineligible. See the Refund Policy for details.
Do you offer wholesale or bulk ordering?
Yes—wholesale pricing is available for bulk orders. Visit our Price List or contact sales for MOQ and rates.
How do I verify product authenticity?
Purchase from everAyu.com or authorised sellers. Check product labels for batch and Mfg details. Request certificates from support if needed.
What payment methods do you accept?
We accept major cards, UPI, net-banking, wallets and Cash on Delivery where available. Available methods are displayed at checkout.
Can I cancel or modify my order?
Orders may be changed or cancelled before dispatch. Contact support with your order ID as soon as possible.
Are your packages eco-friendly?
We aim to use recyclable packaging where feasible. Packaging details vary by product and will be listed where applicable.
How should I take churna (powder) and other formulations?
Follow the usage directions on each product label. Many powders are mixed with warm water or milk; if unsure, consult a practitioner for a personalised regimen.
What is the Dosha test and how does it help?
The Dosha test helps indicate Ayurvedic constitution (Vata, Pitta, Kapha). It can guide product selection but is a general guide—use it alongside symptom-based choices and professional advice.
Who should I contact for more help?
Email support@everayu.com or use our Contact Us page with your order ID for faster assistance.