واپسي پاليسي

Return Policy:

Duration:

• Our return policy is valid for a period of 14 days from the date of purchase.

Return Options:

• Customers have the flexibility to return the product either before or after opening it.

Conditions for Return: For a return to be processed, the following conditions must be met:

1. Quality Dissatisfaction:

   • If, upon opening the package, the customer finds the product quality unsatisfactory, they should:
     • Contact us promptly.
     • Send photos of the product for verification.

2. Verification Process:

   • After receiving the photos, we will verify the quality concerns.
   • If approved, we will schedule the return and initiate a refund for the product price.

3. Product Condition:

   • Customers are required to keep the product in proper condition until the return is completed.

4. Additional Verification:

   • Upon receiving the returned product, we will:
     • Reassess the product quality.
     • Compare it with the original package weight and the quality of products from the existing batch.

5. Customer Update:

   • We will provide the customer with an update regarding the status of the return and the resolution.

This process ensures a thorough and fair evaluation of product quality and allows us to maintain high standards.

Refund Policy:

Late or Missing Refunds: If you are expecting a refund and have not received it, please follow these steps:

1. Check Bank Account:

   • Verify your bank account to ensure the refund has not been processed.

2. Credit Card Company Contact:

   • Contact your credit card company.
   • Allow some time for the refund to be officially posted, as there may be processing delays.

3. Bank Communication:

   • Reach out to your bank.
   • Be aware that there is typically a processing time before a refund is reflected in your account.

4. Further Assistance:

   • If, after completing the above steps, you still have not received your refund, please contact us at gawade.prasad13@gmail.com.

We are committed to ensuring a prompt and smooth refund process for our customers, and we appreciate your cooperation in following these steps.